Avoid getting locked out of your Google Account

Your Google Account has content that's important to y'all, like emails, documents, photos, and Play purchases. Protect your account with recovery info and backups to help you sign in if:

  • Your password is forgotten
  • Your phone is lost
  • Your account is hacked

Step i: Protect your account with recovery info

Recovery info helps you lot become dorsum in to your account if you lot're locked out.

Add or update your recovery phone number

  1. Sign in to the recovery phone section of your Google Account.
  2. From here, you lot can:
  3. Follow the steps on the screen.

Tip: Deleting your recovery telephone number doesn't delete information technology from being used for other Google services. Get to your account to manage your phone numbers.

Which number to utilise

Utilise a mobile phone that:

  • Gets text messages
  • Belongs only to y'all
  • You utilise regularly and proceed with y'all

Add or update your recovery electronic mail address

  1. Go to the recovery email section of your Google Account. You might need to sign in.
  2. From hither, you lot tin:
    • Select Add a recovery email.
    • Modify or delete your recovery email: Next to your email, select Edit Edit.
  3. Follow the steps on the screen.

Which email to use

Cull an email address that:

  • You apply regularly
  • Is dissimilar from the one you lot utilize to sign in to your Google Business relationship

How recovery info is used

Recovery phone number

Here are some means your recovery phone number can exist used:

  • To help yous become in to your account if y'all forget your password or can't sign in for some other reason
  • To block someone from using your account without your permission
  • To tell you if in that location's suspicious activeness on your account

If your recovery phone number is the same as some other phone number you've added to your business relationship, information technology might exist used for other purposes. Learn more than about how telephone numbers are used.

Recovery email address

Here are some ways your recovery email address can exist used:

  • To help you lot make it to your account if you forget your password or tin't sign in for another reason
  • To tell you lot if there's suspicious activeness on your account
  • To allow yous know if you lot're about to run out of storage space

Step 2: Set up up more ways to sign in

You tin can add more than means to sign in and bear witness you own your account.

If you sign in with just a countersign

If y'all use 2-Stride Verification

Add together more than ways to prove it's y'all

Set up phone prompts

To sign in, you can tap a prompt that Google sends to your phone. Phone prompts assist better the security of your account and are faster than entering a lawmaking.

Store fill-in codes

If yous can't use your phone, fill-in codes tin can help you make it to your business relationship. You can download backup codes to a device or impress and shop them in a safe identify.

Get codes from an app

Yous tin can get codes to sign in to your business relationship, even if you tin can't get text messages. Learn how to install the Google Authenticator app to get codes on your phone.

Set up upward a security key

Security keys are one of the nigh secure second steps you lot can use with your Google Account. Learn how to use a security key.

If you travel often

When you sign in from a new place, Google might ask you to have an extra step to bank check that it's you. Follow these tips to be better prepared when you travel.

ane. Update your recovery info

Brand sure that yous can yet use your recovery phone number and email accost. That way, we tin assist you become back in to your business relationship if y'all can't sign in.

2. Set up a style to prove information technology's you

Earlier y'all leave, set your recovery phone to assistance you lot apply your account while you lot travel. Continue this phone with you during your trip.

Prove you own your account using text bulletin verification codes

Make sure your recovery telephone can get text letters while you're traveling.

Testify you ain your account using phone prompts

To use phone prompts, you'll need an active internet connexion on your recovery telephone.

If you sign in with just a password:

Make certain to add your Google Account to your recovery phone earlier you start traveling.

If yous use ii-Step Verification:

  1. Follow the steps to fix upwards phone prompts before yous start traveling.
  2. Stay signed in to your recovery phone or Google apps while you travel.

iii. Add more ways to prove information technology's y'all

If 2-Step Verification is turned on, y'all tin can add more ways to prove it's you.

Footstep 3: Make your account more secure

Aid brand sure only you can go in to your account with these tips.

Fix problems

Can't sign in

Get to the account recovery page, and answer the questions as all-time you tin. These tips can help.

Apply the account recovery page if:

  • You forgot your password.
  • Someone changed your countersign.
  • Someone deleted your account.
  • You can't sign in for some other reason.

Tip: To make sure y'all're trying to sign in to the right account, try recovering your username.

Can't modify recovery info

If there'southward something different about how you're signing in, yous might not accept the option to change your recovery info. You lot can try again:

  • From a device you lot normally use to sign in.
  • From a location where you normally sign in.
  • The following week from the device that yous're currently using.

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