After How Long Must a Project Undergo Performance Verification Again and Apply for Recertification

The following exercises tin help you lot appraise the skills of administrative assistant candidates in your interviews. Feel free to alter them for your needs.

What do administrative administration do?

Administrative Administration work in various industries and take on a broad range of tasks. This is usually a junior role that provides general back up to an unabridged group of, or a choice of managers. Authoritative Assistants organize meetings, compile reports, arrange travel, communicate with employees consistently and brand sure company operations run smoothly. Successful Authoritative Assistants are good at:

• Arrangement: They are able to parse larger projects into smaller, achievable goals. They maintain concrete organization of papers, data and function supplies.
• Communication: They are confident and at ease when sharing and exchanging information with employees of varying seniority levels.
• Time management: They have an innate sense of which projects to prioritize, and might be peachy keepers of to-do lists.
• Software employ: They are proficient with most mainstream office software, including:
  • Yard Suite (Google Docs, Sheets, Slides)
  • Microsoft Function (Word, PowerPoint, Excel)
  • Email and agenda scheduling tools (Outlook, Google Calendar)
  • To-practise list and project management software (Todoist, Trello)

This function does not typically crave a higher degree. This position is often confused with Executive Assistants – who serve highly specialized back up to a smaller group of executives. Candidates with experience working in office settings will accept an upper hand in this role.

Ways to exam administrative assistant skills in interviews

Combine interview questions with hypothetical scenarios, exercises and technical tests on software that authoritative administration might use in your workplace.

Here are some specific exercises you can apply to assess the skills of administrative assistants:

1. Organizational skills assessment

Exercise: Organize the following data in any mode you see advisable. Experience free to include comments on further questions/ideas yous might have.

XYZ Company customer and revenue data report

Company A, 100 employees, client for x years
Visitor B, twenty employees, customer for 1 year
Company C, unknown, client for 5 years
Tech Industry, 5 companies, $300,000 revenue
Retail Manufacture, eight companies, $1M acquirement
Healthcare Industry, 20 companies, $35M revenue

Comments: ___________________________________________.

What to expect for: This assignment tests candidates' power to link and organize dissimilar information points. Candidates should be able to parse the data and organize it into ii dissever tables or spreadsheets, because they represent two different sets of data.

Red flags: Candidates who grouping all the data into ane spreadsheet or table may non take acceptable feel organizing and recognizing differences in information. Note that one data point in this list has criteria labeled "unknown." Candidates should still include this data point – and provide comments that ask for further clarification on this.

ii. Communication skills assessment

Exercise: You lot provide administrative support to two executives and the entire part of xv staff. Executive A understands that your time is dissever between some other executive and the office staff. Executive B demands a workload that prevents you from supporting Executive A and the rest of your office staff comprehensively. How would you handle this?

What to wait for: Candidates who tactfully establish boundaries with Executive B show that they are realistic about the demands placed on them, and aren't afraid to communicate with managers. A skilful response might be: "I would ask Executive B to meet and discuss the limitations of my role equally it relates to his/her needs, while noting that I serve other employees every bit well."

Red flags: An "I can do it all" approach is a cerise flag and potentially a toxic piece of work habit in the making. Employees who point that they will go on with the workload equally is, or don't plan to accost Executive B about their unrealistic demands testify that they may be averse to uncomfortable confrontations – which are sometimes needed in this role.

three. Fourth dimension management skills assessment

Do: You receive a large shipment of food for the office that needs to exist stored in cupboards and the kitchen fridge. At the aforementioned time, an executive approaches you and asks y'all to file an urgent written report due today. How would you go along?

What to look for: This practice tests how candidates manage their time when confronted with the unknown.The nutrient is the priority hither — it tin can go bad if it's non refrigerated right abroad. The report should be filed after the food is stored. Candidates who acknowledge this in their response prove that they are capable of thinking big-picture while prioritizing projects, managing their workload and answering demands on deadline.

Red flags: Candidates who panic and drop putting the nutrient abroad to start working on the report may not be able to recollect strategically about their time.

four. Software utilize skills assessment

Exercise i: Using [Google Sheets/ Microsoft PowerPoint], create a presentation in five slides or fewer describing either:

• Your previous function
• A hobby
• A volunteer/school project

Practice 2: Using [Google Docs/Microsoft Word], in 300 words or less, please describe why you lot're a good fit for this function. Once finished, delight share the assignment with the following e-mail addresses: [[email protected], [email protected], [e-mail protected].]

Practice 3: Create a agenda invite using [Google Calendar/ Microsoft Outlook] inviting all the managers at our company to a fictional offsite management meeting. Add together details almost the meeting within the invite.

Exercise 4: Accept the data hither and organize information technology into spreadsheets using [Google Sheets/ Microsoft Excel.]

XYZ Company customer and revenue data report

Company A, 100 employees, customer for 10 years
Company B, 20 employees, customer for ane year
Company C, unknown, customer for 5 years
Tech Industry, five companies, $300,000 revenue
Retail Manufacture, 8 companies, $1M revenue
Healthcare Manufacture, 20 companies, $35M revenue

What to look for: These exercises are cocky-explanatory – they examination the candidate's cognition of various administrative-related software. These types of software are key to most authoritative roles, so look for candidates who demonstrate software expertise with the style they produce the assignments (e.g. keeping slides artful and engaging, using clean formatting in text documents.)

Ruby-red flags: Candidates who are unable to consummate the assignment, or produce work that doesn't meet the scope of the exercise (e.g. scheduling a meeting using Google Calendar, but failing to include a description of the event) may not be as well-versed in office software, which is a must for this part.

evansthatim.blogspot.com

Source: https://resources.workable.com/tutorial/administrative-assistant-skills-assessment-test

Share this post